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Refund and Cancellation Policy

Last updated: August 2026

This page explains subscription refunds and cancellations for the Peyvo platform.

1) Nature of the service

Peyvo is a subscription software service. A purchase provides access to software features for a defined period.

2) Subscription refunds

Because access is digital and activated immediately, subscription fees are normally non-refundable after activation. A refund may be issued when Peyvo was unavailable because of a fault on our side, or when an incorrect or duplicate charge was made.

3) Customer-to-business payments

For repair or product payments made to a repair business, Peyvo acts only as the technical platform. Refund arrangements are made directly between that customer and business, and remain their responsibility.

4) Requesting a refund

To request an eligible subscription refund, contact support inside Peyvo or email support@peyvo.ir with the transaction date and amount.

5) Refund timing

After approval, funds are returned according to banking and gateway processing times, normally within several business days.

6) Cancelling a subscription

You may choose not to renew. Your current subscription remains active until the end of the purchased term and is not renewed automatically afterwards.

7) Contact

For payment or refund questions, use support inside Peyvo or email support@peyvo.ir.

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